Privacy Policy
Last updated 12 October 2023
Momend Ltd. Sti. ("we," "our," "us," "Momend") is deeply committed to safeguarding and
respecting your privacy. This Privacy Policy (referred to as the "Policy") outlines the categories
of personal data we gather and utilize when you engage with any of our apps or games (each
referred to as a "Property" and collectively as the "Properties"), as well as how we may employ
that information. This Policy has been crafted to provide you with insights into how we collect,
store, utilize, and oversee the data you furnish in association with any Momend website
(collectively known as the "Site") or any Momend game or application (referred to collectively as
the "Service").
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the
Services if you don’t agree with this Privacy Policy or any other agreement that governs your
use of the Services.
1. Data we collect
We collect data concerning you through multiple channels: directly from you, from third parties,
and automatically when you utilize our Service. We may consolidate the data we gather from
these various sources.
1.1. Data You Provide to Us
We collect any data or categories you provide through your use of our Service from the sources
identified below. The types of personal data we collect may vary depending on your activity.
Personal data may include identifiers such as:
Your name;
User identification number;
Email address;
Communications and Support: If you contact us for support or to report a problem or concern
(regardless of whether you have created an account), we collect and store your contact
information, messages, and other data about you like your name, email address, operating
system, IP address, and any other data you provide or that we collect through automated
means (which we cover below). We use this data to respond to you and research your question
or concern in accordance with this Privacy Policy.
Additionally, we may acquire data from you through your access and participation in message
boards on the Service. This information may include posts, comments, photos or screenshots,
videos, ratings, and in-game messages. If you post content to our Service, such information
may be available to other users of our Service (e.g., in-game messages will be available to the
recipient of your message, and if you upload a profile picture, your image may be available to all
other users of our Service). If you post your content on our Service, your posting may become
public, and Momend cannot prevent such information from being used in a manner that may
violate this Policy, our Terms of Use, the law, or your personal privacy.
1. 2. Data From Others
When you utilize our Services, especially after installing them, we might gather and document
information that you've willingly shared with us via social networking websites. This data
collection is always in line with the policies and terms of those websites.
Additionally, in collaboration with our advertising partners like Google, Google Adwords, Apple’s
Search Ads, Unity, TikTok (Bytedance), Facebook, and Google Ads, we might receive additional
data about you. This can include demographic details, browsing habits, purchase history, or any
other data these partners gather based on their tracking mechanisms and data sources.
Such information assists us in enhancing the personalization of our Services and in delivering
more relevant advertisements. It's essential to understand that any data obtained from
third-party sources is governed not only by our privacy policy but also by the privacy policies of
these third-party platforms and advertising partners.
1.3. Data we collect automatically about your use of our Service
When you use the Service, we record various details related to your activity, including your
internet or other electronic network interactions. We may gather additional information visible on
your social network page (Apple Game Center or Google Game Center) in accordance with the
respective terms of use associated with that page. The Service may also capture gameplay data
such as high scores, game statistics, and session duration.
When you access our Service via your mobile devices, such as smartphones, iPads, tablets, or
any other similar device, we collect specific mobile device identifiers, which may include your
Media Access Control (MAC) address and, in some instances, your IP address. In certain
games, we may establish and allocate an identifier akin to an account number to your device.
Additionally, we may gather the name associated with your device, the type of device you're
using, your phone number, country, and any other information you choose to furnish, such as a
username, character name, general location (determined by your Internet Protocol or "IP"
address), or email address. This data proves invaluable for troubleshooting purposes and aids
us in comprehending user behavior patterns. In addition, we create a unique user ID to track
your use of our Service. This unique user ID is stored with your account information to track the
Momend games you are playing.
With the exception of scenarios outlined in this Policy, we will not disclose this information to any
third parties. If you wish to discontinue allowing us to track or utilize this data, you have the
option to disable it at the device level. It is important to note, however, that the application may
experience functionality issues if we are unable to ascertain your geographical location (specific
to your country).
Other Partners: We may receive info about you from our partners, for instance, where our ads
are published on a partner’s websites and platforms (in which case they may pass along details
on a campaign’s success).
Financial Data: All our paid service is through iOS or Android platforms. We only receive a
receipt of your transaction provided by these platforms. We may receive or collect Personal data
related to the Transaction (such as your name, billing address, e-mail address, Transaction
date, time and amount, and transaction I.D.) to fulfill your purchase. For purposes described in
this Privacy Policy, Payment Service Providers may also share data related to your purchases
for purposes described in this Privacy Policy. we may also retain this data to enable you to
purchase additional items through our Service.
2. How We Use Your Data
We need the above personal data for the purposes described in this Policy, and not providing
specific data may impact our ability to provide you with the Service. Momend’s primary objective
in collecting user data is to provide and enhance the Service and to enable users to navigate
and enjoy the Service easily.
In addition, we may use user data for the following purposes:
2.1. Providing and improving our Services. To facilitate payments and communications
between users; to provide and maintain the Service; to improve the Service; to develop new
features, products, or services; to authenticate users; to perform technical operations, such as
updating software; to validate our users and ensure their qualifications to use the Service; and
for other customer service and support purposes.
2.2. Marketing and communications. To communicate with you, including via email or push
notification, about your account and use of the Service, including sending Service and product
updates; to respond to your inquiries; to provide you with news and newsletters, special offers,
and promotions; keep you and others informed of your in-game activity, and other information
we think may interest you; and for other informational, marketing, or promotional purposes. For
more information about opting out of certain communications, please see the “Your rights and
choices in relation to your personal data” section below.
2.3. Research and analytics. To analyze how you interact with the Service, to monitor and
analyze usage and activity trends, and for other analytical and statistical research purposes.
We use third-party SDKs for various reasons, and below is a list of each third-party SDK we use
to give better results by receiving better analytics. The information we give and receive is
non-user-specific. We use these tools to analyze your use of the Services, including information
like third-party websites you arrive from, how often you visit, events within the Service, usage
and performance data, and more. We use this data to improve the Services, better understand
how the Services perform on different devices, and provide information that may interest you. All
the information we send is anonymized and cannot be tracked back to specific users. In other
words, drawing conclusions about a specific person is impossible.
- 3rd Party Usage Analytics Tools: We use tools provided by Google Inc (1600
Amphitheater Parkway, Mountain View, CA 94043, USA, “Google”) in our Services for
usage analytics purposes. Firebase (https://www.firebase.com/terms/privacy-policy.html)
and Google Analytics (https://policies.google.com/privacy?hl=en), operated by Google,
are also used for usage analytics purposes.
- 3rd Party Conversion Tracking Tools: Google Conversion Tracking APIs and Adjust
(https://www.adjust.com/terms/privacy-policy/) are used for user conversion tracking.
2.4. Protecting rights and interests. To protect the safety, rights, property, or security of
Momend, the Service, any third party, or the general public; to detect, prevent, or otherwise
address fraud, security, or technical issues; to prevent or stop the activity which Momend, in its
sole discretion, may consider to be, or to pose a risk of being an illegal, unethical, or legally
actionable activity; to use as evidence in litigation; and to enforce this Policy and our Terms of
Service.
2.5. Legal compliance. To comply with applicable legal or regulatory obligations, including as
part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal
process; or as part of an investigation or request, whether formal or informal, from law
enforcement or a governmental authority.
3. How We Share Information
3.1 With Other Users:
You share information with other users when you voluntarily disclose information on the service
(including your public profile). Please be careful with your information and make sure that the
content you share is the stuff you’re comfortable with being publically viewable since neither you
nor we can control what others do with your information once you share it.
3.2 With Our Service Providers and Partners:
We use third parties to help us operate and improve our Services. These third parties assist us
with various tasks, including data hosting and maintenance, analytics, customer care,
marketing, advertising, payment processing, and security operations. These service providers
may access your personal data and are required to use it solely as we direct to provide our
requested service.
We may also share information with partners who distribute and assist us in advertising our
Services. For instance, we may share limited information on you in hashed, non-human
readable form to advertising partners.
We strictly vet before engaging any service provider or working with any partner. All of our
service providers and partners must agree to strict confidentiality obligations.
3.3 Online Advertising:
While we use third-party advertising services, including Google’s Admob, Unity Ads, TikTok
Pangle to deliver targeted ads to our users within our Services, the ads might be informed by
the data detailed in Section 1.2 "Data From Others" and other data these third-party providers
gather from their own sources. These ads could be a reflection of your current or past activity,
both within our Services and across other platforms, tailored to your preferences and interests.
Consequently, you might also come across our personalized online ads even when using other
services.
Depending on the types of advertising services we use, cookies or other tracking technologies
may be placed on your computer, phone, or other device to collect data about your use of our
Services, and those tracking technologies may be accessed to serve these personalized
advertisements to you. To help deliver personalized advertising, we may provide these service
providers with a hashed, anonymized version of your personal data in a non-human-readable
form and content you share publicly on the Services.
Only irreversibly anonymized data is used during all advertising processes, including
personalized advertising thus, this does not allow any conclusions to be drawn about the identity
of the person concerned.
If you access or use our Services through a third-party platform or service or click on any
third-party links, the collection, use, and sharing of your data will also be subject to that third
party's privacy policies and other agreements.
All 3rd Party tools are GDPR compliant.
3.4 When Required by Law:
We may disclose your information if reasonably necessary: (i) to comply with a legal process,
such as a court order, subpoena or search warrant, government/law enforcement investigation,
or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each
case to applicable law); or (iii) to protect the safety of any person.
3.5 To Enforce Legal Rights:
We may also share information:
(i) if disclosure would mitigate our liability in an actual or threatened lawsuit;
(ii) as necessary to protect our legal rights and the legal rights of our users, business
partners, or other interested parties;
(iii) to enforce our agreements with you; and
(iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or
other wrongdoing.
3.6 Monitor:
We employ moderators to oversee activity on the site/apps, validate content, and liaise with
fraud prevention and anti-spam providers to safeguard the Service from illegal activities.
3.7 Change of Control:
In the event that our Services or any of its affiliates undergoes a business transition or change
of ownership, such as a merger, acquisition by another company, reorganization, or sale of all or
a portion of its assets, or in the event of insolvency or administration, we may be required to
disclose your personal data.
4. Your Rights
You have various rights concerning the use and control of your personal data. We've listed
these rights below, along with tools and methods to exercise them:
Access / Update tools in the service: We provide tools and account settings that help you
access, rectify, or delete the information you provided to us and associated with your account
directly within the service.
Access and Rectification: If you believe the data we hold about you is inaccurate or
incomplete, you can request access to this data and ask for corrections or completions as
needed.
Data Portability: In certain situations, you have the right to request that we transfer your
personal data to another organization or directly to you, ensuring you can move, copy, or
transfer data easily between our IT systems and theirs (or your own) without restriction.
Withdraw Consent: If you have given us consent to process your data for specific activities and
you no longer wish for us to utilize your data in that manner, you can withdraw your consent at
any time.
Device permissions: Mobile platforms have permission systems for specific types of data, such
as your phone book or location services. You can modify your settings on your device to grant or
revoke permission for collection of the corresponding information. Please note that certain
services may lose functionality if certain permissions are not granted.
Deletion: If you want to delete your account and personal data, you can use the corresponding
functionality directly on the service.
Uninstall: To stop all information collection by an app, you can uninstall it. Reinstalling the
application on the same device allows us to re-associate it with your previous data.
Accountability: In specific countries, including the European Union, you have the right to lodge
a complaint with the appropriate data protection authority if you have concerns about how we
process your personal data.
To exercise any of the rights listed above or for further information, please visit our Feedback
Page or email us at mechwars@momend.com.
For your protection and the protection of all our users, we might ask for a proof of identity before
we can act on your request. Although we aim to address and accommodate your requests
promptly, there might be legal or other legitimate reasons why we might need to retain certain
data, which we will inform you if applicable.
5. International Transfer Policy
To provide the Services, we must transfer your data to our servers and process it there. You
consent to storing your data on servers by visiting or using our Services. If you are using the
Services, you consent to transferring, storing, and processing your data. Specifically, personal
data collected in Switzerland and the European Economic Area (“EEA”) is transferred and
stored outside those areas.
That data is also processed outside of Switzerland and the EEA by our group companies or
service providers, including processing transactions, facilitating payments, and providing
support services. We have entered into data processing agreements with our service providers
that restrict and regulate their processing of your data on our behalf. By submitting your data or
using our Services, you consent to this transfer, storage, and processing by us and its
processors. We operate a global network of servers in The USA and Turkey. Data collected by
advertising partners may also be held outside the European Economic Area. We ensure that the
data is adequately protected by ensuring that valid, legal mechanisms are in place. If you want
more information about the nature of the safeguards we have in place, please email
mechwars@momend.com.
6. Data Protection and Security
We exert every effort to shield you from unauthorized access, alteration, disclosure, or
destruction of your personal data. As is the nature with technology, while we implement security
measures, absolute security is not guaranteed. Your password is pivotal for our security
infrastructure, and it's your responsibility to keep it confidential. Avoid sharing your password
and if you suspect any compromise, change it instantly and notify us at
mechwars@momend.com.
We may suspend your use of all or part of the Services without notice if we suspect or detect
any security breach. Please notify us immediately if you believe your account or information is
no longer secure.
In the unfortunate event of a security breach, and where appropriate, we will notify relevant EU
representatives, our Data Protection Officer (DPO), and potentially affected users within 72
hours of becoming aware of the breach. Notification will be through email; hence, ensure you
provide a frequently checked email address to stay updated on such crucial matters.
7. Data Retention
We will keep your information for as reasonably necessary for the purposes set out above in
accordance with applicable law, generally no longer than 10 years from the date you stopped
using our services. To determine the appropriate retention period, we will consider the amount,
nature and sensitivity of the personal information, the potential risk of harm from unauthorized
use or disclosure of your personal information, the purposes for which we process the personal
information and whether we can achieve such purposes through other means, as well as
applicable legal and regulatory requirements.
8. Policy regarding Minors
While our Services are primarily designed for a general audience, we do not intentionally gather
or market personal data from children under the age of 13 (or the respective age as mandated
by local laws). We may occasionally seek age verification or parental/guardian consent.
If we become cognizant of any child below the age of 16 using our Services, we will restrict such
use. If it comes to our notice that we inadvertently collected personal data from a child, we will
take necessary measures to promptly delete such information. If you become aware of any such
data collection, please alert us immediately.
We strongly encourage parents, guardians, and responsible adults to guide children on safe
internet practices, ensuring they never disclose personal details online without consent.
9. Privacy Policy Changes
This policy may change over time because we’re always looking for new and innovative ways to
help you build meaningful connections. We will notify you before any material changes take
effect so you have time to review the changes.
10. Contact Us
If you have any questions regarding this privacy statement or the processing of your personal
data, you can contact us directly. We are also available to you in the case of requests for
information, requests, or complaints:
Address:
ODTÜ Teknopark, Üniversiteler Mah. İhsan Doğramacı Bul. No:29 kapı No:113
Çankaya/Ankara/Turkiye
E-MAIL: mechwars@momend.com
Terms of Service
Last updated 16 October 2023
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE PLAYING ANY OF OUR
GAMES.
THESE TERMS AND SERVICE (THE "TERMS") ARE A LEGAL CONTRACT BETWEEN "YOU"
AND MOMEND LTD. STI. and/or any of its subsidiaries and affiliates (collectively "MOMEND"
"WE", "OUR", "US").
These Terms of Service set out how you are permitted to use our Services, including accessing
games developed, operated or published by Momend (“Games”), content, materials, or to any
other of our webpages, sites or applications that are connected and operated by Momend, or
any other social network and online functionalities that are connected to Momend’s Services, as
well as the proper use of materials, content and software developed and created by Momend.
For convenience, each of Momend’s online services shall be referred to as the “Service” or
“Services”.
By accessing, downloading or using any of our Services in any way, including accessing the
Services through any third-party Platforms (including mobile or web platforms, social networking
sites or otherwise); or by clicking on the "I ACCEPT" button, or by completing the registration
process for an Account, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND
AGREE TO BE BOUND BY THESE TERMS AND, IN JURISDICTIONS WHERE CONSENT IS
REQUIRED FOR MOMEND TO PROCESS YOUR PERSONAL INFORMATION, YOU
CONSENT TO THE COLLECTION, USE, AND STORAGE OF YOUR INFORMATION AS
OUTLINED IN MOMEND'S PRIVACY POLICY. (All of the above, collectively "YOUR
ACCEPTANCE").
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, OR IF AT ANY TIME THE
TERMS ARE NO LONGER ACCEPTABLE TO YOU, YOU MAY NOT USE OR CONTINUE TO
USE OF THE SERVICE.
THESE TERMS REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE
DISPUTES. IF YOU ARE A RESIDENT OF THE UNITED STATES OF AMERICA, THESE
TERMS INCLUDE A CLASS ACTION WAIVER AND A WAIVER OF JURY TRIALS.
1. GENERAL USE AND CHANGES
The Service is licensed, not sold, to you. Momend grants you a limited, revocable,
non-transferable right to access and use the Services.
Momend reserves the right to refuse any user access to the Service without notice if the user
violates these Terms and, where permitted by law, for any other reason. To the fullest extent
permitted by law, you agree that Momend may suspend or discontinue the Service (or any
feature or application thereof) or change the content of the Service at any time, for any reason,
with or without notice, and without liability.
The Services are only available to Users in certain jurisdictions who should only use the
Services as permitted under applicable law. The Services may not be authorized for use in
certain other jurisdictions that are subject to embargoes or any economic sanctions, as
applicable.
YOU MAY NOT USE THE SERVICES IF YOU DO NOT HAVE THE LEGAL CAPACITY UNDER
APPLICABLE LAW TO AGREE TO THE TERMS. WE MAY REQUIRE PROOF OF AGE (FOR
EXAMPLE, WE MAY REQUEST YOUR MONTH AND/OR YEAR OF BIRTH) OR WE MAY
REQUIRE PARENTAL OR LEGAL GUARDIAN CONSENT AT ANY TIME. WE ALSO
RESERVE THE RIGHT TO BLOCK USERS IF WE SUSPECT THEY ARE UNDER THE
APPLICABLE AGE.
Momend can change, update, or add or remove provisions of these Terms at any time by
posting the updated Terms on the Service and by notifying you through a banner on the Service
or, depending on your account status, via email at Momend's sole discretion. By using the
Service after Momend has updated the Terms, you are agreeing to all the updated Terms; if you
do not agree with any of the updated Terms, you must stop using the Service. Also, please
know that these Terms may be superseded by expressly designated legal notices or terms
located on particular features of the Service, which will be made available to you when you use
these features. These expressly designated legal notices or terms are incorporated into these
Terms and supersede the provision(s) of these Terms that are designated as being superseded.
In order to ensure the proper operation of its Services, Momend may publish from time to time
in-games rules that shall apply to one or several specific Games (the "In-game Rules"). Such
In-game Rules will be published within the Service; if you do not agree with any of the updated
Terms and In-game Rules, you must stop using the Service.
You understand and agree that the Service (and any applications) are evolving. To the fullest
extent permitted by law, Momend may require that you download and install updates to the
Service, at any time, without notice or liability to you. You also understand and agree that any
such changes or updates to the Mobile Applications might change the system specifications
necessary to use the Mobile Application. In such a case and to the fullest extent permitted by
law, you, and not Momend, are responsible for purchasing any necessary additional software
and/or hardware in order to access and use the Mobile Application. You acknowledge that when
an upgrade is available, previous versions of the Mobile Application may cease to be available
or no longer be supported by Momend.
2. USE OF THE SERVICE
(a) Technical Requirements: Our Service may have certain minimum technical requirements
for access, which will be provided and detailed for each specific Service. By using and
accessing the Service, you acknowledge and understand these minimum technical
requirements necessary to access and use the Service.
(b) Account Information:
i. Registered User Accounts: While registration is not required to access some features, to
access certain features and games, you may need to become a "Registered User." A
"Registered User" is a user who has either registered an account with us ("Account") or has a
valid account on Google Play or Apple Game Services (each such account, a "Third-Party
Account"). When registering an Account, you may be required to provide certain information to
create an Account identification number. Please note that users do not set passwords for their
accounts; instead, the Service generates a unique username for each user. We reserve the right
to reject or terminate any Account if necessary to protect our Service, Users, or Momend itself,
in accordance with these Terms.
ii. Access through Third-Party Platforms: If you access the Service through a social
networking service or other third-party service ("Third-Party Platform"), you may link your
Account with Third-Party Accounts, subject to the terms and conditions of each Third-Party
Account. By doing so, you allow Momend to access your Third-Party Account information for the
purposes described herein. Depending on your privacy settings on such Third-Party Accounts,
personally identifiable information you post may be available on your Service Account. Please
note that we do not control Third-Party Platforms or their content, and your relationship with
Third-Party Service Providers is governed solely by your agreements with them. Momend
disclaims liability for personally identifiable information provided to it by Third-Party Service
Providers in violation of your privacy settings on those accounts.
(e) Subscription and Memberships. Some of our Services offer you the possibility to purchase
subscriptions and timely memberships (respectively, “Subscription” and “Membership”). Some
Subscriptions and Memberships may impose additional terms specific to that option
("Subscription Terms"), including additional end-user license agreements or payment terms
billing procedures. The Subscriptions and Memberships may be available at different fees
chargeable for a set period specified under the Subscription Terms. We may change the fees or
Subscription Terms at any time. If you order a Subscription or Membership, you must ensure
that all the information you submit is true and accurate and acknowledge that you have all
authorizations and the legal capacity to engage for the order of the Subscription or Membership,
as may be required under applicable laws. Note that you can manage your Subscriptions and
turn off auto-renewals in the respective device’s account settings. Subscriptions will be
auto-renewed automatically unless terminated by you in accordance with the terms and policies
applicable by the Third-Party Platforms. Additional information on payment process,
auto-renewal of Subscriptions cancellation for Mobile Devices can be found in the terms of the
respective platform:
Google Play Store: https://play.google.com/about/play-terms/index.html
Apple App Store: https://www.apple.com/legal/internet-services/itunes/
(c) Registration Data: When registering for the Service, you agree to provide accurate, current,
and complete information on the registration form ("Registration Data"). You also agree to
promptly update the Registration Data to keep it accurate and complete. You are responsible for
all activities under your Account. Do not share your Account or password with others. Notify
Momend immediately of any unauthorized use of your password or any security breaches. If you
provide untrue, inaccurate, outdated, or incomplete information, Momend may suspend or
terminate your Account and deny current or future use of the Service. Momend reserves the
right to remove or reclaim usernames for any reason, including third-party claims of rights
violation.
Username Generation: Momend generates unique usernames for Users who do not register
accounts. If you forget your username or other account information, we can send you a recovery
code to assist in accessing your account.
Data Retention: If you do not sign up through Apple or Google Game Services, please note
that all your data can be erased when you leave the game. This includes data associated with
randomly generated usernames.
(d) Network Access. When you access the Service through a mobile network, your network or
roaming provider's messaging, data, and other rates and fees will apply. Downloading, installing,
or using certain services may be prohibited or restricted by your network provider, and not all
features of the Service may work with your network provider or device.
3. RULES OF CONDUCT
By using Momend's Service you agree NOT to (or solicit another user to):
act or allow any behavior that violates the rules of the Third-Party Platform, provided that
the access to the Service is made through such a platform;
create an Account using a false identity or information, or on behalf of someone other
than yourself;
create an Account or use the Service if you are a convicted sex offender;
have an Account or use the Service if you have previously been removed by Momend, or
previously been banned from playing any Momend game;
use your Account, the Site, or Service to advertise, or solicit, or transmit any commercial
advertisements, including chain letters, junk email, or repetitive messages (spim and
spam) to anyone;
use your Account or Service to engage in any illegal conduct;
access another user's account without permission;
use the Site or Service in any manner that violates any applicable laws or regulations or
that is prohibited by these Terms;
sell, buy, trade, or exploit for any commercial purposes (or attempt any of these actions),
any part of the Services, including, but not limited to, Accounts, Virtual Currency, and
Virtual Goods, other than in a manner stipulated in the Games;
collect or harvest any information about other users;
post, request, or link to sexually explicit, threatening, embarrassing, hateful, racially,
ethnically, or religiously insulting, discriminative, threatening, or hateful on the basis of
gender or political views, inciteful, deceptive, tortuous, defamatory, libelous, or otherwise
inappropriate or offensive material or conduct;
discuss, promote, or depict any form of child sexuality, abuse, exploitation, or related
topics that may be harmful to or threaten the security of a child or minor;
use features of the Site or Service for anything other than their intended purpose;
interfere with or disable any security-related features of the Site or Service, or any part
thereof, including any Service available on or through any Third-Party Platforms;
decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive any
code or underlying ideas or algorithms of any part of the Service, including any Service
available on or through Third-Party Platforms;
engage in any other prohibited conduct;
You further represent and warrant that (a) you are not located in a country that is subject
to any governmental embargos (including and without limitation, under embargos issued
by the US, EU, UK and Australia), or that has been designated by the any governmental
authority as a "terrorist-supporting" country; and (b) you are not listed on any list of
prohibited or restricted parties.
Any use of the Service in violation of these limitations is strictly prohibited, can result in the
immediate revocation of your license, and may subject you to liability for violations of law. To the
fullest extent permitted by law, Momend reserves the right to determine what conduct it
considers to be in violation of the rules of use or otherwise outside the intent or spirit of these
Terms of Use or the Service itself. In the event of a breach of any of the above, Momend will
decide at its sole discretion what actions, if any, it will take, including terminating your Account,
prohibiting you from using the Service, and/or informing the appropriate authorities.
4. VIRTUAL CURRENCY AND GOODS
The Services may include the option to purchase, with "real world" money, a license to use (i)
virtual, in-game currency ("Virtual Currency") as well as (ii) virtual, in-game goods ("Virtual
Goods") by using legal tender.
This can only be done if you are considered a legal adult in your country of residence. Virtual
Currency and/or Virtual Goods may be purchased only via the Services (including through the
Momend Store) and only in the manner stipulated in the Game through the Third-Party Account
policies or the Momend Store. Any Virtual Currency and/or Virtual Goods obtained by Users
other than through the Service, may be deemed void or voidable by Momend, at its sole
discretion.
ALL VIRTUAL CURRENCY AND VIRTUAL GOODS ARE DEEMED TO BE FINAL AND
NON-REFUNDABLE, unless stated otherwise at our discretion. You will have no right or title to
any Virtual Goods and/or Virtual Currency you acquire. Virtual Currency may only be redeemed
toward the purchase of Virtual Goods or items. Virtual Currency and Virtual Goods are not legal
tender and cannot be reloaded, resold, transferred for value, redeemed for cash, bought in any
other means other than via the Service, bought not in the manner stipulated in the Game or by
Momend Store, or applied to any other Account, except to the extent described herein, or as
required by applicable law.
Virtual Currency does not expire. Notwithstanding the foregoing, Momend has absolute control
over all Virtual Currency and Virtual Goods and, to the fullest extent permitted by law, at any
time has the right to change the value, modify, and/or eliminate any Virtual Currency and Virtual
Goods as it sees fit and without any liability. Momend's obligation to you regarding purchased
Virtual items will be deemed performed upon transfer of the Virtual Goods and/or Virtual
Currency to your Account.
NO REFUNDS WILL BE GIVEN BY MOMEND. The Virtual Currency and Virtual Goods have no
real currency value, CANNOT BE REDEEMED FOR REAL MONEY, AND CAN ONLY BE USED
WITHIN THE GAMES OFFERED BY MOMEND. Other than a limited, revocable,
non-transferable license to use the Virtual Currency or Virtual Goods in the Games, you have no
right in or title to such Virtual Currency and Virtual Goods.
In the event that your Account is terminated or suspended for any reason, to the fullest extent
permitted by law and at Momend's sole and absolute discretion, or if Momend discontinues its
Games, you forfeit any and all Virtual Currency and Goods. Momend has the absolute right to
manage, regulate, control, modify, and/or eliminate Virtual Currency and/or Virtual Goods as it
sees fit at its sole discretion, and Momend shall have no liability to you or anyone for the
exercise of such rights.
5. PAYMENT OF FEES
Purchase of items on Mobile Devices or Third Party Platforms. All Payments for Service/s
conducted via your Mobile Devices or through Third Party Platforms (including social network
platforms) will be conducted and processed through and by the respective Third-Party Platform.
The terms of use and payment of the Third-Party Platform shall apply in this regard,
supplemented by these Terms of Use. Virtual Currency and Goods bought through the
Third-Party Platform will be available on your User Account in any platform you are registered
with your Account Registration ID.
Taxes and other charges applicable. You agree to pay all fees and applicable taxes incurred by
you or anyone using an Account registered to you. Momend may revise the pricing for the
goods and services offered through the Service at any time. Momend may also provide links to
other websites or third-party services, some of which may charge separate fees, which are not
included in any fees that you may pay to Momend. Any separate charges or obligations that you
incur in your dealings with third parties are your responsibility. Fees are non-refundable (please
refer to Section 5).
IF YOU ARE LOCATED IN THE US, YOU MAY BE SUBJECT TO ADDITIONAL TAXES
INCLUDING SALES TAXES. WE MAY CHARGE YOU FOR THOSE TAXES, IN ADDITION TO
ANY OTHER APPLICABLE FEES INCURRED. IF YOU ARE LOCATED IN THE EU OR UK,
ALL FEES INCLUDE THE EU AND UK VAT TAX. THE VAT COLLECTED BY US OR BY THE
THIRD-PARTY PLATFORM REFLECT THE VAT DUE ON THE VALUE OF ANY CONTENT OR
SERVICES.
6. TERM AND TERMINATION
(a) Term. The Terms commence on the date when you Accept them (as described in the
preamble above) and remain in full force and effect while you use the Service, unless
terminated earlier in accordance with the Terms.
(b) Termination by you. If you want to terminate the Terms, you may do so by closing your
Account and ceasing to use the Service.
(c) Termination by us. We reserve the right to terminate or suspend your Account or access to
any or all of the Games or Services at any time and for any reason. Where required by law we
will provide you with prior reasonable notice. It is within our sole discretion and determination to
terminate your Account for what we deem to be a violation or breach of these Terms or any
Applicable Law. We may also suspend the use of part of the Services in our sole discretion,
including some of the interactive features within our Games (such as chats and instant
messaging functionalities within the Games or other Online Services) in accordance with our
policies and in the event of a breach of these Terms and the Rules of Conduct (section 4
above).
(d) Effect of Termination. In the event that we terminate or suspend your Account, you will have
no further access to your Account or any information or functionality associated with it. As stated
above, you will not be entitled to a refund of any Virtual Currency or Virtual Goods acquired
during your use of the Games or the Service. Termination of any feature of the Service includes
removal of access to such feature. Termination of the Service includes deletion of your
password and all related information, files, and Content associated with or inside your Account
(or any part thereof), including Your Content. To the fullest extent permitted by law, Momend will
not have any liability whatsoever to you for any suspension or termination, including for deletion
of Your Content. All provisions of the Terms which by their nature should survive, shall survive
termination of the Service, including without limitation, ownership provisions, warranty
disclaimers, and limitation of liability.
7. DISPUTES BETWEEN USERS
You are solely responsible for your interactions with other users of the Service. Momend may at
any time intervene in disputes between you and other users, but is under no obligation to do so.
Momend will not be liable for anything resulting from these disputes, including, but not limited to,
claims and damages, of any kind.
If you have a dispute with one or more users, TO THE FULLEST EXTENT PERMITTED BY
LAW, YOU RELEASE Momend (and our officers, directors, agents, subsidiaries, joint ventures,
and employees) FROM CLAIMS, DEMANDS, AND DAMAGES (actual and consequential) of
every kind and nature, known and unknown, arising out of or in any way connected with such
disputes. If you are a California resident, you waive California Civil Code §1542, which says: A
GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR
RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT
THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD
HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR
RELEASED PARTY.
8. DISCLAIMER OF WARRANTIES
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WE DO NOT
REPRESENT, WARRANT, OR GUARANTEE THAT THE SERVICE WILL BE
UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, OR THAT DEFECTS WILL BE
CORRECTED. You agree that your access and use of the Service shall be at your sole risk. TO
THE FULLEST EXTENT PERMITTED BY LAW, Momend, ITS OFFICERS, DIRECTORS,
EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN
CONNECTION WITH THE SERVICE AND YOUR USE THEREOF, INCLUDING IMPLIED
WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT, ACCURACY, AUTHORITY, COMPLETENESS, USEFULNESS, AND
TIMELINESS. Momend makes no warranties or representations about the accuracy or
completeness of the content of the Service or the content of any sites linked to the Service and,
to the fullest extent permitted by applicable law, assumes no liability or responsibility for any:
errors, mistakes, or inaccuracies of content;
personal injury or property damage, of any nature whatsoever, resulting from your
access to and use of the Service, Site, or Games;
any unauthorized access to or use of our secure servers and/or any and all personal
information and/or financial information stored therein;
any interruption or cessation of transmission to or from the Service;
any bugs, viruses, trojan horses, or the like which may be transmitted to or through the
Service or Site by any third party;
any errors or omissions in any content or for any loss or damage of any kind incurred as
a result of the use of any content posted, emailed, transmitted, or otherwise made
available via the Service and/or Site.
9. LIMITATION OF LIABILITY
MOMEND'S AGGREGATE CUMULATIVE LIABILITY TO YOU ARISING FROM OR RELATING
TO THESE TERMS AND THE SERVICE, FOR ANY CAUSE WHATSOEVER, REGARDLESS
OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE TOTAL AMOUNT
YOU HAVE PAID MOMEND IN THE TWELVE (12) MONTHS PRECEDING THE DATE OF THE
CLAIM GIVING RISE TO THE LIABILITY.
UNDER NO CIRCUMSTANCES WILL MOMEND BE LIABLE TO YOU OR ANY THIRD
PERSON FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL
DAMAGES WHATSOEVER INCLUDING ANY LOST PROFITS OR LOST DATA ARISING
FROM YOUR USE OF THE SERVICE OR OTHER MATERIALS ON, ACCESSED THROUGH,
OR DOWNLOADED FROM OUR SERVICE, WHETHER BASED ON WARRANTY,
CONTRACT, TORT, ANY OTHER LEGAL THEORY, OR WHETHER OR NOT Momend HAS
BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES. If you are a user residing in the
EU or UK, this does not limit Momend’s liability in the event of death or personal injury resulting
from an act or omission by Momend.
The foregoing limitation of liability shall apply to the fullest extent permitted by law in the
applicable jurisdiction. You specifically acknowledge that Momend shall not be liable for user
submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of
harm or damage from the foregoing rests entirely with you.
THE ABOVE DISCLAIMERS AND LIMITATIONS ON LIABILITY DO NOT AFFECT YOUR
RIGHTS AS A CONSUMER OR PURPORT TO LIMIT LIABILITY THAT CANNOT BE
EXCLUDED UNDER THE LAW IN YOUR USUAL PLACE OF RESIDENCE.
10. INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify and hold Momend, its parents,
subsidiaries, affiliates, officers, employees, agents, partners, and licensors (collectively, the
"Momend Parties") harmless from any losses, costs, liabilities, and expenses (including
reasonable attorneys' fees) relating to or arising out of: (a) Your Content; (b) your use of, or
inability to use, the Service; (c) your violation of the Terms; (d) your violation of any rights of
another party, including any Users; or (e) your violation of any applicable laws, rules, or
regulations. Momend reserves the right, at its own cost, to assume the exclusive defense and
control of any matter otherwise subject to indemnification by you, in which event you will fully
cooperate with Momend in asserting any available defenses. You agree that the provisions in
this section will survive any termination of your Account, the Terms, or your access to the
Service.
11. INTELLECTUAL PROPERTY OWNERSHIP AND LICENSE
You acknowledge and agree that all intellectual property rights in our Service and its underlying
technology, and all information and content available on or through the Service (excluding User
Content (as defined below) but including the characters, graphics, storylines, sounds, Virtual
Currency, and Virtual Goods in the Games) are owned by us and/or our suppliers (including
other users).
You further acknowledge and agree that you shall have no ownership or other property interest
in the Account, and that all rights in and to the Account are owned by us.
The Service is protected by copyright laws throughout the world. Subject to your compliance
with these Terms, and any other relevant Momend policies, Momend grants you a limited,
non-exclusive, non-transferable, non-sublicensable, revocable license (subject to the limitations
set forth herein) to download, install, access, view, and/or use a copy of the Mobile Application
on a single mobile device or computer that you own or control, solely for your personal
non-commercial entertainment purposes. No other use of the Mobile Application is authorized.
You may not otherwise use, download, upload, print, display, perform, reproduce, publish,
license, post, transmit, modify, create derivative works of, reverse engineer, disassemble,
decompile, adapt, distribute, transfer, sell, buy, or exploit the Service or its features or
components in whole or in part without our prior written authorization. Furthermore, with respect
to any Mobile Application accessed through or downloaded from the Apple App Store (an "App
Store Sourced Application"), you will only use the App Store Sourced Application (i) on an
Apple-branded product that runs iOS (Apple's proprietary operating system), and (ii) as
permitted by the "Usage Rules" set forth in the Apple Media Services Terms and Conditions.
You may not sell, copy, exchange, transfer, assign, or otherwise distribute anything you copy or
buy from the Mobile Application, unless you are expressly permitted by Momend. We and our
suppliers (including other users) reserve all rights not granted in these Terms. There are no
implied licenses.
All trademarks, logos, and service marks displayed on the Service ("Marks") are our property or
the property of other third parties. You are not permitted to use these Marks without our prior
written consent or the consent of such third parties which may own the Marks.
12. USER CONTENT
(a) User Content. You agree that you are willingly publishing content on the Service using
technology and tools provided by Momend. Any data, text, information, files, graphics,
photographs, and their selection and arrangement (hereinafter "User Content"), uploaded,
posted to, emailed, transmitted, or otherwise made available ("Make Available") through the
Service are subject, whether in whole or in part, to unlimited commercial, non-commercial,
and/or promotional use by Momend. (When User Content is Made Available by you, it becomes
"Your Content"). You are solely responsible for Your Content. Thus, users are responsible, and
Momend is not responsible, for any User Content users Make Available. Momend may or may
not regulate User Content and does not guarantee the accuracy, quality, or integrity of any User
Content Made Available via the Service. By using the Service, you acknowledge and accept that
you may be exposed to material you find offensive or objectionable. To the fullest extent
permitted by law, you agree that Momend will not under any circumstances be liable for any
User Content, including, but not limited to, errors in any User Content, or any loss or damage
incurred by use of the User Content. Momend does not have the obligation to and will not
monitor any User Content but has the right, in its discretion, to remove any User Content in case
of a complaint. Where required by law, Momend will inform you before or after removing the
User Content you published or uploaded.
(b) Public Discourse. The Service may include various forums, blogs, and chat features
("Forums") where you can post User Content, including, but not limited to, your observations
and comments on designated topics. Therefore, in addition to all other provisions of these
Terms, it is specifically clarified that Momend cannot guarantee that other Users will not use the
ideas and information that you share. Therefore, if you have an idea or information that you
would like to keep confidential and/or do not want others to use, do not Make it Available on the
Service. Momend shall have no responsibility to evaluate, use, or compensate you for any ideas
or information you may choose to submit. When you disclose information or rely on any
information in the Forums, you do so at your own risk.
(c) License to User Content. You hereby grant to Momend an irrevocable, transferable, non-
exclusive, royalty-free, worldwide license (including the right to sublicense and assign to third
parties) and right to copy, reproduce, fix, adapt, modify, create derivative works from,
manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, lease,
transmit, publicly display, publicly perform, or provide access to electronically, broadcast,
communicate to the public by telecommunication, display, perform, enter into computer memory,
and use and practice, in any way, Your Content as well as all modified and derivative works of
Your Content in connection with our provision of the Service, including marketing and
promotions of the Service. This license is for the term of the protection of the rights licensed or,
where permitted by law, perpetual. Except as prohibited by law, you waive any rights of
attribution and/or any moral rights you may have in Your Content, regardless of whether Your
Content is altered or changed in any manner. YOU WARRANT AND REPRESENT THAT YOU
HAVE THE RIGHT TO UPLOAD ANY CONTENT THAT YOU MAKE AVAILABLE THROUGH
THE SERVICE.
(d) Ownership of Your Content. Momend does not claim any ownership rights in User Content
and nothing in these Terms is intended to restrict any rights that you may have to use and
exploit Your Content. Momend has no obligation to monitor or enforce your intellectual property
rights in or to Your Content.
(e) Ownership of Other Content. Except with respect to Your Content, you agree that you have
no right or title in or to any Content that appears on or in the Service, including, but not limited
to, the Virtual Goods or Currency appearing or originating in any Momend Game, whether
earned in a Game or purchased from Momend, or any other attributes associated with an
Account or stored on or in the Service.
13. ADDITIONAL TERMS RELATED TO THE MOBILE APPLICATIONS
(a) App Stores. You acknowledge and agree that the availability of the Application and the
Service is dependent on the third party from whom you received the Application license, e.g.,
the Apple App Store or Google Play ("App Store"). You acknowledge that the Terms are
between you and Momend and not with the App Store. Momend, not the App Store, is solely
responsible for the Service, including the Application, the content thereof, maintenance, support
services, and warranty therefor, and addressing any claims relating thereto (e.g., product
liability, legal compliance or intellectual property infringement). In order to use the Application,
you must have access to a wireless network, and you agree to pay all fees associated with such
access. You also agree to pay all fees (if any) charged by the App Store in connection with the
Service, including the Application. You agree to comply with, and your license to use the
Application is conditioned upon your compliance with, all applicable third-party terms of
agreement (e.g., the App Store's terms and policies) when using the Service, including the
Application. You acknowledge that the App Store (and its subsidiaries) are third-party
beneficiaries of the Terms and will have the right to enforce them.
(b) Additional License Terms for use of the Service in conjunction with the Apple App Store. The
following applies to any App Store Sourced Application accessed through or downloaded from
the Apple App Store:
You acknowledge and agree that (i) the Terms are concluded between you and Momend only,
and not Apple, and (ii) Momend, not Apple, is solely responsible for the App Store Sourced
Application and content thereof. Your use of the App Store Sourced Application must comply
with the App Store Terms of Service.
You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and
support services with respect to the App Store Sourced Application.
In the event of any failure of the App Store Sourced Application to conform to any applicable
warranty, you may notify Apple, and Apple will refund the purchase price for the App Store
Sourced Application to you and to the maximum extent permitted by applicable law, Apple will
have no other warranty obligation whatsoever with respect to the App Store Sourced
Application. As between Momend and Apple, any other claims, losses, liabilities, damages,
costs, or expenses attributable to any failure to conform to any warranty will be the sole
responsibility of Momend.
To the fullest extent permitted by law, you and Momend acknowledge that, as between Momend
and Apple, Apple is not responsible for addressing any claims you have or any claims of any
third party relating to the App Store Sourced Application or your possession and use of the App
Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim
that the App Store Sourced Application fails to conform to any applicable legal or regulatory
requirement; and (iii) claims arising under consumer protection or similar legislation.
You and Momend acknowledge that, in the event of any third-party claim that the App Store
Sourced Application or your possession and use of that App Store Sourced Application infringe
that third party's intellectual property rights, as between Momend and Apple, Momend, not
Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any
such intellectual property infringement claim to the extent required by the Terms.
You and Momend acknowledge and agree that Apple, and Apple's subsidiaries, are third-party
beneficiaries of the Terms as related to your license of the App Store Sourced Application, and
that, upon your acceptance of the terms and conditions of the Terms, Apple will have the right
(and will be deemed to have accepted the right) to enforce the Terms as related to your license
of the App Store Sourced Application against you as a third-party beneficiary thereof.
Without limiting any other provisions of the Terms, you must comply with all applicable
third-party terms of agreement when using the App Store Sourced Application.
(c) Additional License Terms for use of the Service in conjunction with the Android App Store.
The following additional terms and service apply with respect to any Mobile Application that
Momend provides to you designed for use on an Android-powered mobile device (an "Android
App"):
You acknowledge that these Terms are between you and Momend only, and not with Google,
Inc. ("Google").
Your use of Momend's Android App must comply with Google's then-current Google Play Terms
of Services.
Google is only a provider of the Google Play store where you obtained the Android App.
Momend, and not Google, are solely responsible for Momend's Android App and the Services
and Content available thereon. Google has no obligation or liability to you with respect to
Momend's Android App or these Terms.
You acknowledge and agree that Google is a third-party beneficiary to the Terms as they relate
to Momend's Android App.
14. APPLICABLE LAW AND ARBITRATION AGREEMENT
These Terms and any action related to these Terms will be governed by and interpreted under
the laws of Israel. Notwithstanding the foregoing, if You are a resident of the European Union or
the Russian Federation, please note that under certain circumstances you may be able to
invoke the protection which is afforded to you by provisions of the law of the country you reside
in that cannot be derogated from by agreement.
You hereby agree to the binding Arbitration Agreement. In any circumstances where the
foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree
to submit to the personal jurisdiction of the courts located within Ankara, Turkey, for such
purpose and you hereby waive all defenses of lack of personal jurisdiction and forum
non-conveniens with respect to venue and jurisdiction in the courts of Ankara, Turkey.
Notwithstanding the foregoing, if you are a resident of the European Union or the Russian
Federation, please note that under certain circumstances you may be able to bring a dispute
before the appropriate authorities or courts in the Russian Federation or in the European Union
country in which you reside.
15. GENERAL
These Terms and our Privacy Policy constitute the entire agreement between you and Momend
regarding your use of our Service (Site, Service, Mobile Applications, Games, and all related
content) and supersede and replace any prior written or oral agreements regarding the
foregoing. Our failure to exercise or enforce any right or provision in these Terms shall not
operate as a waiver of such right or provision. If any provision of the Terms is found to be
unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable
from the Terms and shall not affect the validity and enforceability of any remaining provisions.
Neither the rights nor obligations arising under these Terms are assignable by you, and any
such attempted assignment or transfer shall be void and without effect. We may assign these
Terms without restriction.
You may not use, export, import, or transfer the Service except as authorized by the laws of the
United States of America, the laws of the jurisdiction in which you obtained the Service, and any
other applicable laws. You also will not use the Service for any purpose prohibited by U.S. law,
including the development, design, manufacture, or production of missiles, nuclear, chemical, or
biological weapons. You acknowledge and agree that products, services, or technology provided
by Momend are subject to the export control laws and regulations of the United States of
America. You shall comply with these laws and regulations and shall not, without prior U.S.
Government authorization, export, re-export, or transfer the Momend products, services, or
technology, either directly or indirectly, to any country in violation of such laws and regulations.
16. CONTACT INFORMATION
If you have any questions about these Terms, please contact mechwars@momend.com. We will
make every effort to resolve your concerns.
Address:
ODTÜ Teknopark, Üniversiteler Mah. İhsan Doğramacı Bul. No:29 kapı No:113
Çankaya/Ankara/Turkiye